Your crafting happiness is our top priority.

If you have any problems downloading or using our products, please contact us at

As all of our products are digital, they are non-returnable and non-refundable. 

When you receive the e-mail with your files, please note that the links will expire in 72 hours.

Please download your files within that time (72 hours) and save them safely to your computer or the cloud so you can access them again when you are ready to start crafting.

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